Privacy Policy

1. Who we are

Lion Digital Ltd (“Lion Digital”, “we”, “us”, “our”) is a technology company registered in England and Wales. We operate the website at liondigital.org and provide software development and AI automation services to businesses. We are the data controller for all personal data collected through this website.

Contact: hello@liondigital.org

2. What data we collect

We collect the following categories of personal data:

• Contact information — name, email address, phone number (when provided via our contact form)
• Business information — company name and project details you choose to share
• Technical data — IP address, browser type, device type, pages visited and time on site (via analytics tools)
• Communication records — emails and messages you send us

3. Why we collect it

We process your personal data on the following legal bases under UK GDPR:

• Contract — to respond to enquiries, provide quotations and deliver services you request
• Legitimate interests — to improve our website and services, and to follow up on business enquiries
• Legal obligation — to comply with applicable laws and regulations
• Consent — where you have explicitly agreed to receive marketing communications (you may withdraw this at any time)

4. How we store and protect your data

All data collected through our website and contact form is stored securely within the European Economic Area (EEA). We use Supabase (hosted on AWS eu-west-2 / Ireland) as our primary database provider, ensuring your data remains within EU/UK data protection jurisdiction.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is encrypted at rest and in transit.

5. How long we keep your data

We retain personal data only for as long as necessary for the purpose it was collected:

• Contact enquiries — up to 2 years from last contact
• Client project records — up to 7 years for legal and contractual reasons
• Website analytics — 14 months (rolling window)
• Email correspondence — up to 3 years

6. Sharing your data

We do not sell, rent or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who assist us in operating our business — including hosting providers, email platforms and analytics tools — under strict data processing agreements.

We will disclose personal data if required by law, court order, or regulatory authority.

7. Cookies

This website uses minimal cookies. Essential cookies are required for the site to function correctly. We may use anonymous analytics cookies to understand how visitors use the site — these do not identify you personally. You can control cookies through your browser settings.

8. Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — ask us to delete your personal data (subject to legal obligations)
• Restriction — ask us to restrict how we use your data
• Portability — receive your data in a structured, commonly used format
• Object — object to processing based on legitimate interests
• Withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, contact us at hello@liondigital.org. We will respond within 30 days.

9. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK's data protection supervisory authority — at ico.org.uk.

10. Changes to this policy

We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.